We customize your dreams.

FAQs

General Information

We showcase a curated selection of original artworks including paintings, sculptures, digital art, photography, mixed media, and limited-edition prints by emerging and established artists.

Yes. All artworks listed as “original” are one-of-a-kind pieces created by the artists. Limited editions are clearly marked with edition details.

Buying Artwork

You can contact us on our email insoulart@gmail.com for assisted purchase or fill the contact us form here.

If the artwork is part of a physical exhibition or stored at our gallery location, viewing can be arranged by appointment. Please contact us for availability.

Prices are generally fixed. However, for select artworks or bulk purchases, you may contact us to discuss possibilities.

Payments & Pricing

We accept credit/debit cards, net banking, UPI, and cash. Availability may vary by location.

Taxes are calculated at checkout based on your shipping location and applicable laws.

Shipping & Delivery

Yes, we offer both domestic and international shipping with secure, professional art packaging.

Artworks are packed using museum-grade materials to ensure maximum protection during transit.

Delivery timelines depend on the artwork type and destination. Typically, it takes 7–14 business days for domestic orders and 14–30 days for international shipments.

Returns & Refunds

Returns are accepted only if the artwork is damaged during transit or differs significantly from its description. Returns must be requested within 48 hours of delivery.

Please contact us immediately with photos of the damaged packaging and artwork. We will arrange a replacement or refund as per policy.

Custom & Commissioned Art

Yes, we connect clients with artists for custom and commissioned pieces based on specific requirements.

The timeline varies depending on the artist and complexity of the artwork, typically ranging from 2 to 8 weeks.

Support & Contact

You can reach us via email, contact form, or WhatsApp during business hours. Details are available on our Contact page.